Good morning , first of all, sorry for my bad english, I'm Italian and I can't find support or italian dealer for help me after our DAVID 3 installation.
First of all, I install DAVID 3 on Windows Server 2016 just for sending email and fax from our ERP software, just for sending, without enable receive functions.
Now I need to attach a .pdf file in all EMAILs and FAXes that one users will send, but there is something wrong in my configuration for the FAX, EMAIL are working well.
Here my FAX and use configuration:
- For FAX, I prepare "CONAI.TIF" file (using DAVID3 preview, and Save as .TIF file), and I place it in \\SRVDAVID\DAVID\APPS\Faxware\Resource\Include\
- In the user setting, I set in INCLUDE AFTER funcion, the configuration file named "ALLEGA.inc", that are here :
@@;The command USERHOLD causes the job to be set in the job log of David
@@;Here the message can first of all be checked. Then the user has to
@@;release it by the press of a key.
- in the same folder, I create a file named "ALLEGA.FAX" with this string
@@APPENDIMAGE \\SRVDAVID\DAVID\APPS\Faxware\Resource\Include\Conai.TIF [NODEL]@@
But doesn't WORK.. THE ERROR when I try to send a fax is "UNKNOWN ERROR AT DISTANT".
I check the path, and it's correct (is the same that working good for the email).
Please help me, thanks a lot.